3 openings · Colombo
Qualifications & Skills
- 1 to 2+ years' experience in social media management, community management, or digital marketing, preferably within a digital marketing or advertising agency.
- Strong understanding of Facebook, Instagram, TikTok, LinkedIn, and other social media platforms, including community engagement and platform best practices.
- Experience creating engaging social media content, captions, and community-focused campaigns aligned with brand objectives.
- Skilled in community monitoring, customer engagement, social listening, and responding to comments, messages, and online conversations professionally.
- Ability to monitor brand sentiment, identify trends, and provide actionable insights to improve engagement and campaign performance.
- Experience collaborating with designers, content strategists, account managers, and clients to ensure timely content delivery.
- Excellent written and verbal communication skills in Sinhala and English, with strong attention to detail.
- Highly organized, proactive, and capable of managing multiple brands while meeting tight deadlines.
- Agency experience preferred.
Desired Skills
- Bachelor's Degree or Professional Qualification in Marketing, Digital Marketing, Mass Communication, Business Management, or a related field.
- Minimum 1 to 2 years of experience in social media management, community management, or digital marketing.
- Hands-on experience managing Facebook, Instagram, LinkedIn, TikTok, and other social media communities.
- Strong knowledge of content planning, community engagement, social listening, and platform best practices.
- Experience preparing content calendars, community reports, engagement insights, and performance summaries.
- Familiarity with Meta Business Suite, Creator Studio, social media scheduling tools, and Google Workspace.
- Ability to monitor brand sentiment, online conversations, trends, and competitor activity to identify engagement opportunities.
- Excellent written and verbal communication skills in English and Sinhala with strong copywriting abilities.
- Strong organizational, analytical, and time-management skills with the ability to manage multiple brands simultaneously.
- Knowledge of social media analytics, reporting, and community growth strategies will be an added advantage.
- Agency experience will be an added advantage.
